Frequently Asked Questions
Q: How do I take care of my Wooden Whiskey Glass?
A: To clean, hand wash with soap and water and allow to dry. Do not use a dishwasher. For longer term maintenance, check out our Articrafted Butter.
Q: What can I put in my Whiskey Glass?
A: The Wooden Whiskey Glass is appropriate for most beverages with temperatures between 35°F and 120°F. Hot beverages may melt the wax coating.
Q: How long does it take to ship out orders?
A: All orders will be shipped out within 3-5 business days. If it is a customized order, the delivery time will be within 7 days
Q: What is your return policy?
A: For returns and refunds, all sales are final unless the item is defective or damaged.If the item is defective, damaged or incorrect, contact us here and we will evaluate the issue and correct it promptly.Our 1-Year Worry-Free Warranty gives you 365 days from the date of delivery to request a one-time replacement for any product defects.
Q: Can I put ice in the Articrafted glass?
A: Yes you can! We highly recommend using our Articrafted Whiskey Stones ice cubes to enhance your whiskey drinking experience!
Q:What if my glass leaks or has a defect?
A: Our 1-Year Worry-Free Warranty gives you 365 days from the date of delivery to request a one-time replacement for any product defects.Please contact us here if there's an issue. We will evaluate the issue and correct it promptly.
Q: How much liquid can the Whiskey Grail hold?
A: Approximately 10-12oz.
Q: How do I get the most out of my Whiskey Glass?
A: We believe one of the areas that the Whiskey Glass excels is through a side by side comparison with a regular rocks glass. When comparing the two drinking vessels, you will note that the flavors, nose, and overall aromas of your bourbon whiskey are amplified when drinking out of the Whiskey Glass.